Privacy Policy

Last Updated: June 2026

Welcome to DigitalAka (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. As a provider of Bulk Email Services, Email Marketing Services, SMTP Server Solutions, and Digital Marketing Services, we collect and process information in accordance with this Privacy Policy.

By accessing or using our website, services, or platforms, you agree to the practices described in this policy.

 

Who We Are

Website: https://digitalaka.com

Digital AKA provides professional email communication solutions, including Bulk Email Marketing, SMTP Relay Services, Transactional Email Services, and Digital Marketing Support for businesses worldwide.

 

Personal Information

We may collect the following information when you interact with our website or services:

  • Name
  • Email Address
  • Phone Number
  • Company Name
  • Billing Information
  • IP Address
  • Browser Information
  • Communication Preferences

 

Information Collected Through Contact Forms

When you submit an inquiry, request a quote, or contact us through our website, we collect the information you voluntarily provide to respond to your requests and improve our services.

Comments

When visitors leave comments on our website, we collect the information displayed in the comment form, along with the visitor’s IP address and browser details to help detect spam and maintain website security.

 

Media Uploads

If you upload images or files to our website, we recommend removing embedded location data (such as EXIF GPS information). Visitors may be able to download and extract such information from publicly accessible files.

 

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and improve website performance.

Cookies may be used to:

  • Remember user preferences
  • Maintain login sessions
  • Analyze website traffic
  • Improve service functionality
  • Enhance security measures

Users may disable cookies through their browser settings; however, some website features may not function properly.

 

Email Marketing and SMTP Services

As a provider of Bulk Email Services, Email Marketing Services, and SMTP Server Solutions, we may process email-related data necessary for:

  • Email campaign delivery
  • Transactional email transmission
  • Bounce management
  • Delivery tracking
  • Email performance analytics
  • Spam prevention and abuse monitoring

We do not sell or rent customer email lists or personal data to third parties.

Customers are responsible for ensuring that all email recipients have provided appropriate consent where required by applicable laws.

 

Embedded Content From Third-Party Websites

Our website may include embedded content such as videos, images, social media posts, or articles from third-party websites.

Embedded content behaves as if you have visited the third-party website directly. These websites may collect data about you, use cookies, and monitor your interactions according to their own privacy policies.

 

Analytics

We may use analytics tools to understand visitor behavior, improve website performance, and optimize our services. These tools may collect anonymous usage data, device information, and browsing activity.

 

How We Use Your Information

We use collected information to:

  • Provide and manage our services
  • Process customer inquiries
  • Deliver Bulk Email and SMTP Services
  • Improve website functionality
  • Monitor service performance
  • Prevent fraud, abuse, and unauthorized access
  • Comply with legal obligations
  • Communicate important service updates

 

Data Sharing

We do not sell personal information.

We may share information with:

  • Trusted service providers and partners
  • Payment processors
  • Legal authorities when required by law
  • Security and anti-spam service providers

All third-party partners are required to maintain appropriate confidentiality and security standards.

 

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain security records

Customer account information may be retained while accounts remain active and for a reasonable period afterward as required by applicable regulations.

 

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details provided below.

 

Data Security

We implement appropriate technical and organizational measures to protect personal information against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your information, no internet-based system can guarantee absolute security.

 

Data Breach Procedures

In the event of a data breach that may affect personal information, we will:

  • Investigate the incident promptly
  • Take corrective actions
  • Notify affected users when legally required
  • Cooperate with relevant regulatory authorities

 

Anti-Spam Compliance

Our Email Marketing and SMTP Services are designed to comply with applicable anti-spam regulations, including:

  • GDPR (European Union)
  • UK GDPR
  • CAN-SPAM Act (United States)
  • PECR (United Kingdom)
  • Other applicable international email compliance standards

Customers are responsible for ensuring lawful use of our services and obtaining appropriate recipient consent.

 

Third-Party Services

We may use trusted third-party services for:

  • Website hosting
  • Payment processing
  • Analytics
  • Security monitoring
  • Spam detection
  • Email delivery infrastructure

These providers process data only as necessary to perform their services.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date.

 

Contact Information

If you have any questions regarding this Privacy Policy, your personal data, or our services, please contact us:

Digital AKA
Website: https://digitalaka.com
Email: info@digitalaka.net

 

Industry Compliance

As a provider of Bulk Email Marketing Services, SMTP Server Solutions, and Digital Marketing Services, we are committed to maintaining industry best practices for privacy, security, and regulatory compliance.